Contact and support
Last updated
For help with ProdLocker, email our support address and describe what you need.
Email support
Use a clear subject such as Account help, Billing, Refund request, Privacy request, Technical issue, or Product question.
Help us understand the issue
Include your account email, a short description, and the approximate time of the issue. For billing questions, include a receipt or invoice reference. For technical issues, include your browser and the steps that led to the problem. Share screenshots only after removing private reference content and unrelated personal information.
Never send passwords, authentication codes, API keys, full payment card details, or private storage links.
Privacy and account deletion
Contact us to request access, correction, or deletion of your information. Account deletion is handled by request; there is currently no self-service account deletion control. We may need to verify account ownership. Limited records may remain for billing, security, promotional-abuse prevention, or legal obligations as explained in our Privacy Policy.
Questions or requests? support@prodlocker.com
